HOTEL MANAGEMENT JAPAN

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To all hotel owners

We provide hotel management services which focuses on the strength of each property
and its location in order maximize the hotel’s financial performance.
Currently, the hotels we manage are mainly owned by publicly listed REITs which reflects the high level of trust our owner’s place in us. We understand the needs of each of our owners', and work, to enhance the value of each hotel to achieve their financial goals. Our flexible management terms and services set us apart from other hotel operators.
Mission Statement
  • 1.To exceed “Guest Satisfaction Expectations”.
  • 2.To provide “Growth Opportunities for our Employees”.
  • 3.To exceed “Stockholder’s Satisfaction” by maximizing Gross Operating Profits.
1

We continuously strive to exceed the expectations of our guests.
Hotels have always played an essential role in promoting and developing local tourism, commerce and cultural activities.
At the heart of these hotels have been the customer, whose reasons for visiting vary, but the experiences they take back with them begins with our employees.
We believe it is important to provide the quality of hospitality services essential to exceed our guest’s expectations.

2

A company’s most valuable asset is its employees.
We continuously work to create opportunities for our employees to maximize their skill potential and provide incentives for them to grow with our company.
We strongly believe that employee satisfaction results in higher guest satisfaction further resulting in better hotel operating performance for our owners creating a virtuous cycle.

3

Our focus is to exceed our shareholders expectations through the maximization of each hotel’s Gross Operating Profits (GOP).
While operating under our own brand, we also have the ability operate hotels using international hotel franchises, such as Hilton,
Holiday Inn etc. After a comprehensive evaluation of each property,
we focus on the strength and uniqueness of each hotel and recommend using an international franchise or a stand-alone brand.